Email support@publicsift.com. We reply within 2 business days.
My account is large. Is the sync stuck? No. Google limits each run to 6 minutes, so SlotRows saves its progress and continues automatically about a minute later. The SlotRows status tab shows IN PROGRESS until it finishes.
Which time zone are times in? start_local and end_local use the spreadsheet time zone (File > Settings). start_time and end_time stay in UTC (ISO 8601).
Can I add my own columns or formulas? Yes. Add them to the right of the SlotRows columns. SlotRows only writes its own columns, never reorders or deletes rows, and keeps your header edits. If you rename a SlotRows header, it adds a fresh column with the original name.
Team: how do I add accounts? Activate a Team license, then click Add another account (up to 5). Owners and admins can tick Whole organization to include all members' events.
Does it work on the free Calendly plan? Yes. Calendly's API is available on all plans.
Will re-syncing duplicate rows? No. Rows are matched by Calendly booking ID and updated in place, including cancellations.
Scheduled sync stopped. Open the sidebar: if Calendly shows disconnected, reconnect (Calendly revokes access when you change your password or login email). Check the SlotRows status tab for the last error.
How do I delete my data? Click Disconnect, delete the tabs, and uninstall. See the privacy policy.